Junior Virtual Events Producer

Corporate Pharmaceutical Meeting and Events

Remote

We are looking for a Junior Producer in charge of supporting the planning and managing the development, production and post-production of virtual events.

 

Responsibilities

• Manage logistics and delivery of real-time and on-demand global web conference solutions (including webcasts, webinars and other client pre-recorded presentations)

• Attend and provide live technical support for these web conference events

• Schedule and manage the dress rehearsal / run-through for event, making recommendations to client on flow and format best practices

• Conduct training on web conference tools and / or dedicated platforms for participants

• Manage participant lists, on-boarding process and attendance report delivery

• Serve as point of contact and subject matter expert to clients, and internal team members complex webcast delivery

• Assist with transfer of web and video assets for inclusion in related overtime programs

• Maintain proper knowledge of software and technology used, while suggesting web conference process and workflow improvements

• Working as part of a larger team to provide excellent client service demonstrated consistently through ensuring repeat clients, referrals, and overall account growth

Qualifications

• 1-2 years of technical support / client support experience

• Proficiency in Microsoft Office Suite – PPT, Word and Excel

• Ability to work remotely in a private space with limited disruptions (100% Remote)

• Experience supporting web conferences (meetings, webcasts, webinars)

• Flexibility – virtual events may be held on early mornings, nights, or weekends, flex time and efficient schedule management needed

• Ability to demonstrate planning competency, ability to prioritize work and strong time management skills are required

• Ability to multi-task and remain calm under pressure while having a great phone/web presence

• Comfort level during rehearsal with speakers, or explaining technical features, presenting to large groups and being on camera;

• Excellent written/oral communication skills with a positive mindset

• Previous experience working in a technical support / client support role within the software (SaaS) and/or pharmaceutical/healthcare/med communications industries

• Travel; 20%

Nice to have:

• Multilingual

• Based in NJ or CA

Benefits

• Health Care Plan (Medical)

• Life Insurance

• Paid Time Off (Vacation, Sick & Public Holidays)

Employment type:

• Full-Time, remote.

Interested candidates should include a cover note, be sure to include desired salary to be considered.

email: careers@doc-events.com