Junior Virtual Events Producer
Corporate Pharmaceutical Meeting and Events
Remote
We are looking for a Junior Producer in charge of supporting the planning and managing the development, production and post-production of virtual events.
Responsibilities
• Manage logistics and delivery of real-time and on-demand global web conference solutions (including webcasts, webinars and other client pre-recorded presentations)
• Attend and provide live technical support for these web conference events
• Schedule and manage the dress rehearsal / run-through for event, making recommendations to client on flow and format best practices
• Conduct training on web conference tools and / or dedicated platforms for participants
• Manage participant lists, on-boarding process and attendance report delivery
• Serve as point of contact and subject matter expert to clients, and internal team members complex webcast delivery
• Assist with transfer of web and video assets for inclusion in related overtime programs
• Maintain proper knowledge of software and technology used, while suggesting web conference process and workflow improvements
• Working as part of a larger team to provide excellent client service demonstrated consistently through ensuring repeat clients, referrals, and overall account growth
Qualifications
• 1-2 years of technical support / client support experience
• Proficiency in Microsoft Office Suite – PPT, Word and Excel
• Ability to work remotely in a private space with limited disruptions (100% Remote)
• Experience supporting web conferences (meetings, webcasts, webinars)
• Flexibility – virtual events may be held on early mornings, nights, or weekends, flex time and efficient schedule management needed
• Ability to demonstrate planning competency, ability to prioritize work and strong time management skills are required
• Ability to multi-task and remain calm under pressure while having a great phone/web presence
• Comfort level during rehearsal with speakers, or explaining technical features, presenting to large groups and being on camera;
• Excellent written/oral communication skills with a positive mindset
• Previous experience working in a technical support / client support role within the software (SaaS) and/or pharmaceutical/healthcare/med communications industries
• Travel; 20%
Nice to have:
• Multilingual
• Based in NJ or CA
Benefits
• Health Care Plan (Medical)
• Life Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
Employment type:
• Full-Time, remote.
Interested candidates should include a cover note, be sure to include desired salary to be considered.
email: careers@doc-events.com